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Worldwide shipping, including insurance and customs management
Worldwide shipping, including insurance and customs management

Privacy policy


The protection of personal data is a major concern for OAK BESPOKE.
The transparency of the processing of personal data that we collect is a commitment for us. The purpose of this Charter is to provide you with all relevant information relating to the processing of Personal Data that can be collected on the ( (the “website”)

OAK BESPOKE can collect and process personal data about you when you visit this site.

Processing your Personal Data

In general, you can visit our website without providing personal data about you. However, to access certain parts of our websites and/or as part of the use of specific information or services, we may be required to collect your Personal Data which we will process for the purposes mentioned below.

As part of pre-contract and/or contractual obligations, we may process your personal data for:

  • Respond to your comments, as well as other requests you can submit to us through our website;
  • Allow you to connect to select parts of our website
  • manage your participation in online content.

We can also use the personal data you share with us to:

  • Keep up to date and improve our website, as well as to ensure its safety;
  • conduct customer satisfaction studies
  • compiling global statistics on the use of our website. These treatments and purposes are justified and based on our legitimate interest to ensure that you enjoy the experience by visiting our website and interacting with us.

Finally, subject to your prior and explicit consent, we may also use the personal data you share with us for marketing purposes and in particular to offer you personalized offers.

How long we keep your Personal Data

When you are an existing customer, we will retain your Personal Data as long as our contractual and/or business relationships last. Then, we delete your Personal Data after five (5) years after the end of our contractual and/or commercial relationships.

If you are a prospect with no established contractual and/or commercial relationship, we will not keep your data beyond three (3) years after the last contact with you.

Your rights

In any case, you have the right to access your Personal Data. You can also request that your personal data be corrected or deleted. You also have the right to object to the processing of your personal data or to request that it be restricted. In addition, you have the right to request to receive your personal data in a structured and standardized format. In the case of such a request or complaint, please email:

Before responding to your request, we may verify your identity

In case of an unsatisfactory response, you can file a complaint with the National Commission for Information Technology and Freedoms (CNIL):

Data security and integrity

OAK BESPOKE uses various technical and organizational security measures to protect the personal data we collect, use against loss, misuse, tampering or destruction. However, it is important that you know that since the Internet is open to all and unsecured, OAK BESPOKE cannot be held responsible for the security of personal data transmissions over the Internet.

Outdoor websites

OAK BESPOKE websites can provide links to outside websites. OAK BESPOKE does not provide any guarantees or statements relating to these external websites. It is important that you know that the owners and operators of these external websites may collect, use or transfer Personal Data under terms and conditions different from those of OAK BESPOKE By logging on to an external website, you must inquire about the privacy and security measures of these external websites.

Notification of amendments to this Charter

This Charter was updated on 16/03/2019. We can periodically amend this Charter to keep pace with technological developments, industry practices and regulatory requirements, or for other reasons. We expect that most of these changes will be minor. When we need to make significant changes to our Charter, we will post a visible notice on the home page of the website before the amendment becomes effective.


Cookies are used on this website. By using our website, you agree to have cookies placed on your computer as explained below.

Cookies are small files of data sent to the Internet browser that you use through the website you visit. They have many different goals, but mainly, cookies have the role of facilitating your browsing on a website by remembering for example your user preferences, or for the purpose of improving the user experience. These cookies can then be stored on your computer to identify your computer.

Cookies used on this website can be set up either by our website or by a third-party website. In addition, these cookies can be session or persistent: a session cookie is a cookie that is automatically deleted when the user closes the browser, while a persistent cookie remains stored in the user’s computer until its expiration date.

1.Types of cookies

We use certain types of cookies on this website, described below.

  • Strictly necessary cookies

These cookies are essential in order to be able to browse our website and benefit fully from its features such as access to certain secure Internet pages. Without these cookies, some of the services you request will not be able to be provided to you. The strictly necessary cookies used on the OAK BESPOKE website are:

  • Registered visitor cookies
  • Functional cookies

These cookies allow a website to record your site setting choices to provide you with improved and more personal features. For example, a functional cookie might take into account the geographic area you are currently in in order to provide you with local information. These cookies can also be used to remember changes you’ve made to the size of the text, font and other parts of the web pages you’ve customized. They can also be used to provide you with certain services you have requested such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites and do not collect any information about you that could be used for advertising purposes.

Functional cookies used on the OAK BESPOKE website include:

  • Registered visitor functional cookies
  • The cookie sharing social content plug-in
  • Performance cookies

These cookies are used to collect information about how visitors use our website such as the most visited pages or the appearance of error messages on certain pages. All information collected through these cookies is anonymized, and collected for the sole purpose of developing and tracking traffic trends on our website in order to improve the way it works. This information is used exclusively by OAK BESPOKE promotion and is not shared with third parties or connected to any other information.

Performance cookies used on the OAK BESPOKE website include:

  • Cookies from unregistered visitors
  • Analytic cookies
  • Targeting cookies

Targeting cookies are used to measure the effectiveness of an advertising campaign by allowing targeted ads to be shown to users with limited reappearance. They are usually placed on a website by advertising agencies with the consent of the operator of the latter. These cookies will account for a user’s visit to a site and this information will then be shared with third parties (such as advertising boards). At the request of the third party, these cookies will very often be linked to a specific feature of the site. Our website does not contain any third-party advertisements. We use targeting cookies only for analytical purposes. We use third parties to collect information to assess the audience of our advertising links to our website and to provide targeted ads on third-party sites. Third-party social media sites may collect certain information (such as IP address, browser type, language used, or time of access) if you are connected to these sites while browsing our website. These websites can also link this collected information with your profile information available on their own site. We do not control these third-party tracking technologies, so we recommend that you review the terms of use and the Personal Data Protection Charter of these third-party sites before using them.

2.Using cookies

We may use Personal Data collected by our cookies to analyze the behavior of users of our website and thus provide more personal content and offers.

Performance cookies used on this site do not collect Personal Data.

Other cookies may collect Personal Data (including cookie information placed by our advertising links on third-party sites):

  • If a user is a registered user;
  • If we send you a targeted email with Internet tags, cookies or similar technologies, we’ll know if you’re opening, reading or deleting this message;
  • If you click on an advertising link in an email we sent you, a cookie will also be used to identify the pages you visit and the content you download from our website, even if you are not registered or connected to it.

Here is a list of the main cookies we use on our website:

Cookies Description
Cookie sharing social content plug-in Cookies set up by services such as Facebook Connect or Twitter Button, which allow users of social networks to share the content of our sites on social networks.
Unregistered visitor cookie Cookie used to assign non-registered visitors a unique identifier to recognize them and analyze how they use the site.
Analytical Cookie Cookie used to store the URL of previously visited web pages, allowing visitors to browse from outside and inside our site. When you click on an OAK BESPOKE ad link from a third-party website, a cookie can be placed on your computer to record it to measure the audience of our ads and ensure they are used effectively.

Google Analytics: Cookies placed by Google Analytics are only used for analysis purposes and do not allow individual tracking of users. For more information on how Google Analytics collects and uses this data and the rights to use these cookies, please see their Personal Data Protection Charter. However, if you refuse to allow Google Analytics to collect personal data from you, you can download and install the Browser Add-up for the deactivation of Google Analytics.

3.How to accept or reject cookies

If you don’t want to receive cookies from our website, you can set up your browser to refuse them or notify you when you receive one, asking you whether or not you accept the placement of such a cookie. You can also set up your browser to disable cookies. To understand how to do this, please visit your browser’s “Tools” tab, or any other similar name.

However, we recommend that you do not disable our cookies. Keep in mind that if you block, turn off, or reject our cookies, some pages on our website will no longer be able to display properly or you will no longer be able to use certain services asking you to log in.

If you refuse to have our cookies placed on your computer, you will have to disable them. To do this, please follow the appropriate instructions below based on your browser: