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Worldwide shipping, including insurance and customs management
Worldwide shipping, including insurance and customs management

Privacy policy


The protection of personal data is a major concern for OAK BESPOKE.
The transparency of the processing of personal data that we collect is a commitment for us. The purpose of this Charter is to provide you with all relevant information relating to the processing of Personal Data that can be collected on the ( (the “website”)

OAK BESPOKE can collect and process personal data about you when you visit this site.

Processing your Personal Data

In general, you can visit our website without providing personal data about you. However, to access certain parts of our websites and/or as part of the use of specific information or services, we may be required to collect your Personal Data which we will process for the purposes mentioned below.

As part of pre-contract and/or contractual obligations, we may process your personal data for:

  • Respond to your comments, as well as other requests you can submit to us through our website;
  • Allow you to connect to select parts of our website
  • manage your participation in online content.

We can also use the personal data you share with us to:

  • Keep up to date and improve our website, as well as to ensure its safety;
  • conduct customer satisfaction studies
  • compiling global statistics on the use of our website. These treatments and purposes are justified and based on our legitimate interest to ensure that you enjoy the experience by visiting our website and interacting with us.

Finally, subject to your prior and explicit consent, we may also use the personal data you share with us for marketing purposes and in particular to offer you personalized offers.

How long we keep your Personal Data

When you are an existing customer, we will retain your Personal Data as long as our contractual and/or business relationships last. Then, we delete your Personal Data after five (5) years after the end of our contractual and/or commercial relationships.

If you are a prospect with no established contractual and/or commercial relationship, we will not keep your data beyond three (3) years after the last contact with you.

Your rights

In any case, you have the right to access your Personal Data. You can also request that your personal data be corrected or deleted. You also have the right to object to the processing of your personal data or to request that it be restricted. In addition, you have the right to request to receive your personal data in a structured and standardized format. In the case of such a request or complaint, please email:

Before responding to your request, we may verify your identity

In case of an unsatisfactory response, you can file a complaint with the National Commission for Information Technology and Freedoms (CNIL):

Data security and integrity

OAK BESPOKE uses various technical and organizational security measures to protect the personal data we collect, use against loss, misuse, tampering or destruction. However, it is important that you know that since the Internet is open to all and unsecured, OAK BESPOKE cannot be held responsible for the security of personal data transmissions over the Internet.

Outdoor websites

OAK BESPOKE websites can provide links to outside websites. OAK BESPOKE does not provide any guarantees or statements relating to these external websites. It is important that you know that the owners and operators of these external websites may collect, use or transfer Personal Data under terms and conditions different from those of OAK BESPOKE By logging on to an external website, you must inquire about the privacy and security measures of these external websites.

Notification of amendments to this Charter

This Charter was updated on 16/03/2019. We can periodically amend this Charter to keep pace with technological developments, industry practices and regulatory requirements, or for other reasons. We expect that most of these changes will be minor. When we need to make significant changes to our Charter, we will post a visible notice on the home page of the website before the amendment becomes effective.


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